The MHPCC Riptide system will be undergoing scheduled maintenance on Wednesday, April 22nd, 2015 from 0800 – 2200, (HST)
Logins to Riptide will be suspended starting at 0730 (HST)
Please plan accordingly.
If you have any questions about this informational message, please contact the Consolidated Customer Assistance Center (CCAC). The CCAC can be reached via any of the following methods:
MHPCC User Services
The Consolidated Customer Assistance Center is Getting a New Name.
In order to more accurately describe the services provided, the Consolidated Customer Assistance Center (CCAC) will be renamed the "HPC Help Desk." This change will be effective 18 May, 2015.
On this date, access to the HPC Help Desk ticket system will change from the current location (https://help.ccac.hpc.mil) to the new https://helpdesk.hpc.mil. Accordingly, the email address to contact the HPC Help Desk will be email@example.com.
The old URL and email address will remain available with auto forwarding and redirection for a period of time, but you are encouraged to update your bookmarks and contacts with these new addresses starting 18 May 2015.
The phone number, 1-877-222-2039, will remain the same.