MHPCC
**SECOND NOTICE** MHPCC User Data Quota Enforcement - 15GB
22 May 2015
MHPCC will begin to enforce the 15GB home disk limitation on May 27, 2015. Please review your disk space usage in your home directory.

The “show_storage" script will execute upon logging into the Riptide system. PLEASE your usage in KB. If near or over 15GB, it’s time for some housekeeping. Move your data off site, to archive in $ARCHIVE_HOME or temporary data can be stored in your $WORKDIR, subject to daily purge. Enforcement WILL occur, don't get caught in a situation where you have no free space in your home directory.

A file system limit for the /gpfs/projects directory will be enforced. If your projects is approaching a threshold, the owner of the directory will be notified.

Thank you for assisting in this site wide effort. If you have any questions please contact the HPC Help Desk at 1-877-222-2038, help@helpdesk.hpc.mil

Thank you,
MHPCC User Services
Holiday Notice - Monday, May 25th, 2015
18 May 2015
On Monday, May 25th, 2015 MHPCC will be operating on a holiday schedule. The center will be open and all technology services will be available, however MHPCC will be operating at reduced staffing levels.

If you require assistance, onsite staff will be available to respond to Severity 1 Help Desk calls at 808-879-5077, and if necessary, MHPCC will contact other technical staff if needed. If you anticipate requiring any special assistance on May 25th, please contact our User Services department or the HPC Help Desk by email or by telephone.

Riptide & US Maintenance - Wednesday, May 27th, 2015
14 May 2015
MHPCC DSRC Preventive Maintenance (PM) for the IBM iDataPlex system RIPTIDE is scheduled for 0730 (HST) to 1700 (HST) Wednesday, May 27th, 2015 as posted on the MHPCC DSRC web site: http://mhpcc.hpc.mil/whats_new/

The primary focus of this outage is to perform software/security updates. User home directory quota of 15GB and /gpfs/projects directory quotas will be enforced starting May 27th, 2015. All PBS job functions will be unavailable during this maintenance period.

Users are invited to report problems and direct requests for unclassified assistance to the HPC Help Desk at 1-877-222-2039.

Thank You,
MHPCC User Services
MHPCC User Data Quota Enforcement - 15GB
06 May 2015
MHPCC will begin to enforce the 15GB home disk limitation on May 27, 2015. Please review your disk space usage in your home directory. Execute the “show_storage" script and review your usage in KB. If near or over 15GB, it’s time for some housekeeping. Move your data off site, to archive in $ARCHIVE_HOME or temporary data can be stored in your $WORKDIR, subject to daily purge. Enforcement will occur, don't be caught in a situation where you have no free space in your home directory.

A file system limit for the /gpfs/projects directory will be enforced. If your projects is approaching a threshold, the owner of the directory will be notified.

Thank you for assisting in this site wide effort. If you have any questions please contact the HPC Help Desk at 1-877-222-2038, help@helpdesk.hpc.mil

Thank you,
MHPCC User Services
CCAC to Become HPC Help Desk - Monday, May 18th, 2015
31 March 2015
The Consolidated Customer Assistance Center is Getting a New Name.

In order to more accurately describe the services provided, the Consolidated Customer Assistance Center (CCAC) will be renamed the "HPC Help Desk." This change will be effective 18 May, 2015.

On this date, access to the HPC Help Desk ticket system will change from the current location (https://help.ccac.hpc.mil) to the new https://helpdesk.hpc.mil. Accordingly, the email address to contact the HPC Help Desk will be help@helpdesk.hpc.mil.

The old URL and email address will remain available with auto forwarding and redirection for a period of time, but you are encouraged to update your bookmarks and contacts with these new addresses starting 18 May 2015.

The phone number, 1-877-222-2039, will remain the same.

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