MHPCC
Holiday Notice - Monday, September 1st, 2014
03 March 2014
On Monday, September 1st, 2014 MHPCC will be operating on a holiday schedule. The center will be open and all technology services will be available, however MHPCC will be operating at reduced staffing levels.

If you require assistance, onsite staff will be available to respond to Severity 1 Help Desk calls at 808-879-5077, and if necessary, MHPCC will contact other technical staff if needed. If you anticipate requiring any special assistance on September 1st, please contact our User Services department or the CCAC by email or by telephone.


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What's New Archive

Riptide & US Maintenance - Wednesday, June 27th, 2014
27 August 2014
The MHPCC Riptide & US systems will be undergoing scheduled maintenance on Wednesday, August 27th, 2014 from 0800 - 1700 (HST).

Please plan accordingly.

Thank You,
MHPCC User Services
MHPCC Systems Restored
06 August 2014
The MHPCC DSRC was spared during the Iselle landfall and all systems are back up and functional.

If you encounter any issues with the MHPCC DSRC systems, please contact the Consolidated Customer Assistance Center (CCAC) at:

CCAC Toll-free telephone number:
877-CCAC-039
877-222-2039
MHPCC Archive Maintenance, August 6, 2014, 1000 - 1400
06 August 2014
The MHPCC Archive system will be undergoing maintenance on Wednesday, August 6th, 1000 - 1400 (HST).

The archive system will not be accessible/available during this period.

Please plan accordingly.
MHPCC User Services
MHPCC Archive Maintenance July 23rd, 2014 0800-1200
22 July 2014
The MHPCC Archive system will be undergoing maintenance on Wednesday, July 23rd, 2014 0800-1200 (HST).

The archive system will not be accessible/available during this period.

Please plan accordingly.
MHPCC User Services
HPC Portal Maintenance - Tuesday, July 29th, 2014
21 July 2014
The MHPCC Portal will be down for planned maintenance and upgrades on Tuesday, July 29th, from 12 p.m. to 5 p.m. (HST).

During this time the Portal will be unavailable.
Please plan accordingly.

Thank You,
Portal Development Team
MHPCC Archive Maintenance July 16th, 2014 0800-1700
14 July 2014
The MHPCC Archive system will be undergoing maintenance on Wednesday, July 16th, 2014 0800-1700 (HST).

The archive system will not be accessible/available during this period.

Please plan accordingly.
MHPCC User Services
MHPCC Maintenance - Infrastructure Coupled with Scheduled Maintenance
14 July 2014
Due to required infrastructure modifications, the MHPCC DSRC will undergo a full power outage on the weekend of

August 2nd - 4th, 2014.

MHPCC will forego the July maintenance and couple it in preparation for the infrastructure modifications.

MHPCC maintenance will begin on Friday, August 1st, 2014 0800 (HST). MHPCC systems are scheduled to be operational on Monday, August 4th, 2014 0000 (HST).

There will be no connectivity to any system at the MHPCC DSRC and all systems will be powered down during the infrastructure maintenance.

Please plan accordingly.

Thank you,
MHPCC User Services
MHPCC Network Maintenance - Thursday, July 3rd, 2014
30 June 2014
MHPCC will be completing the DREN III transition, starting at 0500 (HST) with a 2 hour window on Thursday, July 3rd.

Connectivity will be affected during this period.

Thank you for your cooperation.
Please plan accordingly.
MHPCC User Services
HPC Portal Maintenance - Wednesday, June 25th, 2014
19 June 2014
The MHPCC Portal will be down for planned maintenance and upgrades on Wednesday, June 25th, from 3 p.m. to 4 p.m. (HST).

During this time the Portal will be unavailable.
Please plan accordingly.

Thank You,
Portal Development Team
Riptide & US Maintenance - Wednesday, June 25th, 2014
16 June 2014
The MHPCC Riptide & US systems will be undergoing scheduled maintenance on Wednesday, June 25th, 2014 from 0800 - 1700 (HST).

Please plan accordingly.

Thank You,
MHPCC User Services
MHPCC Portal Emergency Maintenance June 17, 2014
09 June 2014
The MHPCC Portal will be down for planned maintenance and upgrades on Tuesday June 17, 2014, from 1 p.m. to 3 p.m. (HST). During this time the Portal will be unavailable. Please plan accordingly.

Upgrades include support for “Flash” fallback from WebGL for unsupported browsers, improved Kestrel job convergence plots, better error handling in Kestrel job editor, a web based Text Editor accessible from the File Manager, and improved performance of the File Manager.

Portal Development Team
Riptide & US Maintenance - Wednesday, May 28th, 2014
19 May 2014
The MHPCC Riptide & US systems will be undergoing scheduled maintenance on Wednesday, May 28th, 2014 from 0800 - 1700 (HST).

Please plan accordingly.

Thank You,
MHPCC User Services
MHPCC Portal Emergency Maintenance May 12, 2014 1000 HST
12 May 2014
Due to the power outage on May 9, the MHPCC Portal is experiencing some technical issues. Please do not attempt to access the MHPCC Portal at this time. We will notify you when the Portal is back up.

Thank you for your patience.
Portal Development Team
MHPCC Power Outage - May 9th, 2014
09 May 2014
The MHPCC Riptide system is currently experiencing unscheduled maintenance due to utility power issues. Power has been restored and we are working to restore all systems.

Thank you,
MHPCC User Services
MHPCC Network Maintenance - Wednesday, June 4, 2014
06 May 2014
MHPCC will be performing a Cisco upgrade, starting at 1700 (HST) with a 1 hour window on Wednesday, June 4th.

Connectivity will be affected during this period.

Thank you for your cooperation.
Please plan accordingly.
MHPCC User Services
HPC Portal Maintenance - Monday, May 5th, 2014
22 April 2014
The MHPCC Portal will be down for planned maintenance and upgrades on Monday, May 5th, from 1 p.m. to 3 p.m. (HST).

During this time the Portal will be unavailable.
Please plan accordingly.

Thank You,
Portal Development Team
Riptide & US Maintenance - Wednesday, April 30th, 2014
15 April 2014
The MHPCC Riptide & US systems will be undergoing scheduled maintenance on Wednesday, April 30th, 2014 from 0800 - 1700 (HST).

Please plan accordingly.

Thank You,
MHPCC User Services
DREN Maintenance on Thursday, April 17th & 19th, 2014
02 April 2014
DREN Maintenance on on Thursday, April 17th, 2014 at 1300 GMT (0300 HST) & Saturday, April 19th, 2014 at 1300 GMT (0300 HST)

This may affect connectivity to MHPCC systems during the subject stated maintenance window.

Please plan accordingly.

Thank you,
MHPCC User Services
HPC Portal Maintenance - Monday, April 14th, 2014
02 April 2014
The MHPCC Portal will be down for planned maintenance and upgrades on Monday, April 14th, from 1 p.m. to 3 p.m. (HST).

During this time the Portal will be unavailable.
Please plan accordingly.

Thank You,
Portal Development Team
HPC Portal Maintenance - Monday, March 24th, 2014
21 March 2014
The MHPCC Portal will be down for planned maintenance and upgrades on Monday, March 24th from 1 p.m. to 3 p.m. (HST).

During this time the Portal will be unavailable.
Please plan accordingly.

Thank You,
Portal Development Team
Riptide & US Maintenance - Thursday, March 27th, 2014
18 March 2014
The MHPCC Riptide & US systems will be undergoing scheduled maintenance on Thursday, March 27th, 2014 from 0800 - 1700 (HST).

Login's to Riptide & US will be suspended starting at 0730 (HST).

Please plan accordingly.

Thank You,
MHPCC User Services
HPC Portal Maintenance - March 13th, 2014
05 March 2014
The MHPCC Portal will be down for planned maintenance and upgrades on Thursday, March 13th from 10 a.m. to Noon (HST).

During this time the Portal will be unavailable.
Please plan accordingly.

Thank You,
Portal Development Team
Holiday Notice - Monday, September 1st, 2014
03 March 2014
On Monday, September 1st, 2014 MHPCC will be operating on a holiday schedule. The center will be open and all technology services will be available, however MHPCC will be operating at reduced staffing levels.

If you require assistance, onsite staff will be available to respond to Severity 1 Help Desk calls at 808-879-5077, and if necessary, MHPCC will contact other technical staff if needed. If you anticipate requiring any special assistance on September 1st, please contact our User Services department or the CCAC by email or by telephone.

Holiday Notice - Friday, August 15th, 2014
03 March 2014
On Friday, August 15th, 2014 MHPCC will be operating on a holiday schedule. The center will be open and all technology services will be available, however MHPCC will be operating at reduced staffing levels.

If you require assistance, onsite staff will be available to respond to Severity 1 Help Desk calls at 808-879-5077, and if necessary, MHPCC will contact other technical staff if needed. If you anticipate requiring any special assistance on August 15th, please contact our User Services department or the CCAC by email or by telephone.

Holiday Notice - Friday, July 4th, 2014
03 March 2014
On Friday, July 4th, 2014 MHPCC will be operating on a holiday schedule. The center will be open and all technology services will be available, however MHPCC will be operating at reduced staffing levels.

If you require assistance, onsite staff will be available to respond to Severity 1 Help Desk calls at 808-879-5077, and if necessary, MHPCC will contact other technical staff if needed. If you anticipate requiring any special assistance on July 4th, please contact our User Services department or the CCAC by email or by telephone.

Holiday Notice - Wednesday, June 11th, 2014
03 March 2014
On Wednesday, June 11th, 2014 MHPCC will be operating on a holiday schedule. The center will be open and all technology services will be available, however MHPCC will be operating at reduced staffing levels.

If you require assistance, onsite staff will be available to respond to Severity 1 Help Desk calls at 808-879-5077, and if necessary, MHPCC will contact other technical staff if needed. If you anticipate requiring any special assistance on June 11th, please contact our User Services department or the CCAC by email or by telephone.

Holiday Notice - Monday, May 26th, 2014
03 March 2014
On Monday, May 26th, 2014 MHPCC will be operating on a holiday schedule. The center will be open and all technology services will be available, however MHPCC will be operating at reduced staffing levels.

If you require assistance, onsite staff will be available to respond to Severity 1 Help Desk calls at 808-879-5077, and if necessary, MHPCC will contact other technical staff if needed. If you anticipate requiring any special assistance on May 26th, please contact our User Services department or the CCAC by email or by telephone.

Holiday Notice - Wednesday, March 26th, 2014
03 March 2014
On Wednesday, March 26th, 2014 MHPCC will be operating on a holiday schedule. The center will be open and all technology services will be available, however MHPCC will be operating at reduced staffing levels.

If you require assistance, onsite staff will be available to respond to Severity 1 Help Desk calls at 808-879-5077, and if necessary, MHPCC will contact other technical staff if needed. If you anticipate requiring any special assistance on March 26th, please contact our User Services department or the CCAC by email or by telephone.

Holiday Notice - Friday, April 18th, 2014
03 March 2014
On Friday, April 18th, 2014 MHPCC will be operating on a holiday schedule. The center will be open and all technology services will be available, however MHPCC will be operating at reduced staffing levels.

If you require assistance, onsite staff will be available to respond to Severity 1 Help Desk calls at 808-879-5077, and if necessary, MHPCC will contact other technical staff if needed. If you anticipate requiring any special assistance on April 18th, please contact our User Services department or the CCAC by email or by telephone.

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