DOD SUPERCOMPUTING RESOURCE CENTER
550 Lipoa Parkway, Kihei, Maui, Hawai'i 96753 - Phone: (808) 879-5077

What's New Archive

**SECOND NOTICE** MHPCC User Data Quota Enforcement - 15GB
22 May 2015
MHPCC will begin to enforce the 15GB home disk limitation on May 27, 2015. Please review your disk space usage in your home directory.

The “show_storage" script will execute upon logging into the Riptide system. PLEASE your usage in KB. If near or over 15GB, it’s time for some housekeeping. Move your data off site, to archive in $ARCHIVE_HOME or temporary data can be stored in your $WORKDIR, subject to daily purge. Enforcement WILL occur, don't get caught in a situation where you have no free space in your home directory.

A file system limit for the /gpfs/projects directory will be enforced. If your projects is approaching a threshold, the owner of the directory will be notified.

Thank you for assisting in this site wide effort. If you have any questions please contact the HPC Help Desk at 1-877-222-2038, help@helpdesk.hpc.mil

Thank you,
MHPCC User Services
Holiday Notice - Monday, May 25th, 2015
18 May 2015
On Monday, May 25th, 2015 MHPCC will be operating on a holiday schedule. The center will be open and all technology services will be available, however MHPCC will be operating at reduced staffing levels.

If you require assistance, onsite staff will be available to respond to Severity 1 Help Desk calls at 808-879-5077, and if necessary, MHPCC will contact other technical staff if needed. If you anticipate requiring any special assistance on May 25th, please contact our User Services department or the HPC Help Desk by email or by telephone.

Riptide & US Maintenance - Wednesday, May 27th, 2015
14 May 2015
MHPCC DSRC Preventive Maintenance (PM) for the IBM iDataPlex system RIPTIDE is scheduled for 0730 (HST) to 1700 (HST) Wednesday, May 27th, 2015 as posted on the MHPCC DSRC web site: http://mhpcc.hpc.mil/whats_new/

The primary focus of this outage is to perform software/security updates. User home directory quota of 15GB and /gpfs/projects directory quotas will be enforced starting May 27th, 2015. All PBS job functions will be unavailable during this maintenance period.

Users are invited to report problems and direct requests for unclassified assistance to the HPC Help Desk at 1-877-222-2039.

Thank You,
MHPCC User Services
MHPCC User Data Quota Enforcement - 15GB
06 May 2015
MHPCC will begin to enforce the 15GB home disk limitation on May 27, 2015. Please review your disk space usage in your home directory. Execute the “show_storage" script and review your usage in KB. If near or over 15GB, it’s time for some housekeeping. Move your data off site, to archive in $ARCHIVE_HOME or temporary data can be stored in your $WORKDIR, subject to daily purge. Enforcement will occur, don't be caught in a situation where you have no free space in your home directory.

A file system limit for the /gpfs/projects directory will be enforced. If your projects is approaching a threshold, the owner of the directory will be notified.

Thank you for assisting in this site wide effort. If you have any questions please contact the HPC Help Desk at 1-877-222-2038, help@helpdesk.hpc.mil

Thank you,
MHPCC User Services
Riptide & US Maintenance - Wednesday, April 22nd, 2015
13 April 2015
The MHPCC Riptide system will be undergoing scheduled maintenance on Wednesday, April 22nd, 2015 from 0800 – 2200, (HST).

Logins to Riptide will be suspended starting at 0730 (HST).

Please plan accordingly.

If you have any questions about this informational message, please contact the Consolidated Customer Assistance Center (CCAC). The CCAC can be reached via any of the following methods:

- http://centers.hpc.mil/about/contact.html
- 1-877-222-2039
- help@ccac.hpc.mil

Thank you,
MHPCC User Services
CCAC to Become HPC Help Desk - Monday, May 18th, 2015
31 March 2015
The Consolidated Customer Assistance Center is Getting a New Name.

In order to more accurately describe the services provided, the Consolidated Customer Assistance Center (CCAC) will be renamed the "HPC Help Desk." This change will be effective 18 May, 2015.

On this date, access to the HPC Help Desk ticket system will change from the current location (https://help.ccac.hpc.mil) to the new https://helpdesk.hpc.mil. Accordingly, the email address to contact the HPC Help Desk will be help@helpdesk.hpc.mil.

The old URL and email address will remain available with auto forwarding and redirection for a period of time, but you are encouraged to update your bookmarks and contacts with these new addresses starting 18 May 2015.

The phone number, 1-877-222-2039, will remain the same.
Holiday Notice - Friday, April 3rd, 2015
30 March 2015
On Friday, April 3rd, 2015 MHPCC will be operating on a holiday schedule. The center will be open and all technology services will be available, however MHPCC will be operating at reduced staffing levels.

If you require assistance, onsite staff will be available to respond to Severity 1 Help Desk calls at 808-879-5077, and if necessary, MHPCC will contact other technical staff if needed. If you anticipate requiring any special assistance on April 3rd, please contact our User Services department or the CCAC by email or by telephone.

Holiday Notice - Thursday, March 26th, 2015
19 March 2015
On Thursday, March 26th, 2015 MHPCC will be operating on a holiday schedule. The center will be open and all technology services will be available, however MHPCC will be operating at reduced staffing levels.

If you require assistance, onsite staff will be available to respond to Severity 1 Help Desk calls at 808-879-5077, and if necessary, MHPCC will contact other technical staff if needed. If you anticipate requiring any special assistance on March 26th, please contact our User Services department or the CCAC by email or by telephone.

** MHPCC Kerberos Upgrade** March 23, 2015
17 March 2015
An upcoming MHPCC update will require the use of the latest HPCMP Kerberos kit: HPCMP_RELEASE_20150203 Please ensure you are using the above stated version and the default configurations coupled with the kit.

http://centers.hpc.mil/users/index.html#overview

Please contact CCAC if you require assistance with obtaining the kit or installing it.

The CCAC (HPC Help Desk) can be reached via any of the following methods:
- http://centers.hpc.mil/about/contact.html
- 1-877-222-2039
- help@ccac.hpc.mil

Thank you,
MHPCC User Services
Riptide & US Maintenance - March 23, 2015 – March 25, 2015
09 March 2015
The MHPCC Riptide system will be undergoing scheduled maintenance on March 23, 2015 0800 – March 25, 2015 2359 (HST).

The RHEL OS will be updated from 6.4 to 6.5 You should NOT need to recompile after this upgrade.

Logins to Riptide will be suspended starting at 0730 (HST).

Please plan accordingly.

If you have any questions about this informational message, please contact the Consolidated Customer Assistance Center. The CCAC (HPC Help Desk) can be reached via any of the following methods:

- http://centers.hpc.mil/about/contact.html

- 1-877-222-2039

- help@ccac.hpc.mil

Thank you,
MHPCC User Services
HPC Portal Maintenance - Tuesday March 10th, 2015
02 March 2015
The MHPCC HPC Portal will be down for planned maintenance and upgrades on Tuesday March 10th, 2015, from 8AM - 5PM (HST).

During this time the Portal will be unavailable.
Please plan accordingly.

If you have any questions/comments, please direct them to the CCAC (Consolidated Customer Assistance Center)

1-877-222-2039 or by e-mail at help@ccac.hpc.mil.

Thank You,
Portal Development Team
Riptide & US Maintenance - Wednesday, February 25th, 2015
23 February 2015
The MHPCC Riptide system will be undergoing scheduled maintenance on Wednesday, February 25th, 2015 from 0800 – 2200 (HST).

Logins to Riptide will be suspended starting at 0730 (HST).

Please plan accordingly.

If you have any questions about this informational message, please contact the Consolidated Customer Assistance Center (CCAC). The CCAC can be reached via any of the following methods:

- http://centers.hpc.mil/about/contact.html
- 1-877-222-2039
- help@ccac.hpc.mil

Thank you,
MHPCC User Services
DREN Emergency Maintenance - February 9, 2015
05 February 2015
The DREN TAC will be conducting Emergency maintenance for the purpose of rerouting layer 2 traffic around the HI ring. The maintenance will involve a minor interruption of service while traffic is rerouted. This maintenance will require approximately 15 minutes of network downtime over a window of 1 hour on February 9, 2015 between 0200 - 0300 (HST).

If you have any questions/comments, please direct them to the CCAC (Consolidated Customer Assistance Center)

1-877-222-2039 or by email at help@ccac.hpc.mil.

Thank you,
MHPCC User Services
Riptide & US Maintenance - Wednesday, January 28th, 2015
23 January 2015
The MHPCC Riptide system will be undergoing scheduled maintenance on Wednesday, January 28th, 2015 from 0800 – 2200 (HST).

Logins to Riptide will be suspended starting at 0730 (HST).

Please plan accordingly.

If you have any questions about this informational message, please contact the Consolidated Customer Assistance Center (CCAC). The CCAC can be reached via any of the following methods:

- http://centers.hpc.mil/about/contact.html
- 1-877-222-2039
- help@ccac.hpc.mil

Thank you,
MHPCC User Services
Holiday Notice - Monday, January 19th, 2015
12 January 2015
On Monday, January 19th, 2015 MHPCC will be operating on a holiday schedule. The center will be open and all technology services will be available, however MHPCC will be operating at reduced staffing levels.

If you require assistance, onsite staff will be available to respond to Severity 1 Help Desk calls at 808-879-5077, and if necessary, MHPCC will contact other technical staff if needed. If you anticipate requiring any special assistance on January 19th, please contact our User Services department or the CCAC by email or by telephone.

MHPCC Emergency Archive Maintenance COMPLETE
29 December 2014
The MHPCC Archive system emergency maintenance has been completed. MHPCC apologizes for any inconvenience this outage may have caused.

If you have any questions/comments, please direct them to the CCAC (Consolidated Customer Assistance Center)

1-877-222-2039 or by e-mail at help@ccac.hpc.mil.

Thank you,
MHPCC User Services
Holiday Notice - Monday, February 16th, 2015
26 December 2014
On Monday, February 16th, 2015 MHPCC will be operating on a holiday schedule. The center will be open and all technology services will be available, however MHPCC will be operating at reduced staffing levels.

If you require assistance, onsite staff will be available to respond to Severity 1 Help Desk calls at 808-879-5077, and if necessary, MHPCC will contact other technical staff if needed. If you anticipate requiring any special assistance on February 16th, please contact our User Services department or the CCAC by email or by telephone.

License Server Outage - Saturday, 20th December 2014
18 December 2014
On Saturday, 20th December 2014, there will be a 20 minute license server and Advanced Reservation Service (ARS) outage due to DREN upgrades. The outage will occur sometime between 0900-1600 EST.

Software licenses: Production jobs running at all DSRCs that require licenses during the outage may fail during the outage period.

ARS: All scheduled advance reservations will continue as requested. During the outage, no new advanced reservations may be made.

We regret any inconvenience this required outage may cause. All emergency, current, and upcoming outages can be viewed on the front page of centers.hpc.mil.

If you have any questions, please contact the Consolidated Customer Assistance Center (CCAC) by phone at 877-CCAC-039 (877-222-2039) or via email at help@ccac.hpc.mil.

Thank you,
MHPCC User Services
Riptide & US Maintenance - Wednesday, December 17th, 2014
08 December 2014
The MHPCC Riptide system will be undergoing scheduled maintenance on Wednesday, December 17, 2014 from 0800 – 2200 (HST).

Logins to Riptide will be suspended starting at 0730 (HST).

Please plan accordingly.

If you have any questions about this informational message, please contact the Consolidated Customer Assistance Center (CCAC). The CCAC can be reached via any of the following methods:

- http://centers.hpc.mil/about/contact.html
- 1-877-222-2039
- help@ccac.hpc.mil

Thank you,
MHPCC User Services
DREN Network Issues
01 December 2014
The DREN Network is having some intermittent routing issues to Hawaii that may be causing access issues to the MHPCC DSRC site from certain CONUS locations.

We thank you for your patience while the DREN Network Operations Center works towards a resolution.

Maui High Performance Computing Center
Document URL: http://www.mhpcc.hpc.mil/whats_new/index.php
Page returned at 11:41, Wednesday May 27, 2015 HST (GMT -10 hours)